Capstan

Client-owned infrastructure for independent health-insurance agents

The system that runs the book.

The phone answered. Every document filed to the right client. Every form filled where you work, entered once. Built and operated for you, on a Vault that is yours.

See the system
Whitfield Benefits Groupbridge
CapstanBookPipelineRenewalsCarriersVaultTasks
Book of businessUpdated 4 minutes ago
Policies in force1,284
Renewals, next 30 days92
Waiting on you7
ClientPlanRenewsStatus
M. OkaforSilver HMONov 1Active
J. WhitfieldBronze PPODec 15Renewal due
R. CastellanosGold HMOJan 1Active
T. NguyenSilver PPONov 22Needs documents
D. AbernathyBronze HMODec 3Active

Front Desk

The phone gets answered.

A missed call gets a text back. AI answers the phone, books the appointment, and replies to texts while you're with a client. Follow-up runs on its own until the lead responds.

Whitfield Benefits Groupbridge
CapstanBookPipelineRenewalsCarriersVaultTasks
PipelineToday
New leads14
Booked this week9
Missed calls, texted back6
LeadSourceLast touchStage
A. LindqvistWebsite11:02 AMBooked
P. MarshMissed call10:47 AMTexted back
S. DelgadoReferralYesterdayFollow-up 2 of 5
K. OseiWebsiteYesterdayBooked
L. PetrakisTextSep 20Replied

The Vault

Drop it in. It's filed.

A PDF, a scan, a carrier letter, the spreadsheet: the Vault reads it, matches it to the right client, and files it. New client? It builds the record from what's there. Under 95% confidence, it asks you first. Encrypted, off the laptop, out of the inbox.

Whitfield Benefits Groupbridge
CapstanBookPipelineRenewalsCarriersVaultTasks
VaultEncrypted · access-controlled
Households412
Filed this week38
Waiting on you4
DocumentMatched toReceivedStatus
Renewal notice.pdfJ. WhitfieldTodayConfirm 91%
Scan 0921.jpgM. OkaforTodayConfirm 88%
Intake form.pdfT. NguyenYesterdayFiled
Carrier letter.pdfR. CastellanosSep 19Filed
Book export.xlsx41 recordsSep 18Filed

Omni Key™

Enter it once. It's everywhere you work.

A side panel that follows you into any carrier portal, enrollment site, or website. Pull up a client and the page fills from the Vault: quotes pulled, applications prepared, and on HealthSherpa, submitted through the API the moment you say so. Every submission is yours, under your license.

Omni Key™M. Okafor
Legal nameFilled
PhoneFilled
EmailFilled
Mailing addressFilled
Preferred languageFilled
5 fields filled on the page you opened. Nothing submitted. You submit.

The book on a laptop is the risk.

That spreadsheet is protected health information, unencrypted, walking around in a bag. Lose the laptop and federal law calls it a breach: written notice to every affected client within 60 days, and to the government. The fine is survivable. The letters to your own book usually are not.

Read the security overview

One foundation. Three tiers.

Every tier gets the whole machine. Your tier sets how much AI runs through it.

keel
Keel
$250 a month · up to ~150 households
bridge
Bridge
$375 a month · ~150 to 500 households
helm
Helm
$500 a month · 500+ households

Compare tiers

Leaving costs $500.

Your Vault, your records, your number: handed over, running without us. Priced up front, so the exit is priced, not punished.

Built once. Run every day.